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          Shipping & Delivery Policy

          Shipping Policy

          Effective Date: January 1, 2026 Website: www.olzobd.com Operating Entity: Shenzhen Dongxue Technology Co., Ltd.

          This Shipping Policy governs the order processing and delivery operations for purchases made on www.olzobd.com, operated by Shenzhen Dongxue Technology Co., Ltd.

          1. Processing & Handling Time

          • All standard orders are verified, inspected, packaged, and dispatched from our fulfillment center within 3 to 7 business days following payment confirmation.

          • Orders are not packed or shipped during statutory national holidays or weekends.

          • Once your package is handed over to the shipping carrier, an automated shipping confirmation email with an active tracking number will be sent to the email address provided during checkout.

          1. Estimated Shipping Transit Time

          • Standard International Delivery: Estimated at 10 to 18 business days after dispatch, depending on destination country customs procedures and local delivery carriers.

          • Please note that during peak shopping events (e.g., Black Friday, Cyber Monday, Christmas) or unexpected regional logistical disruptions, shipping transit times may experience minor delays.

          1. Shipping Costs & Free Shipping

          • Shipping costs are determined based on package weight, dimensions, and destination country, calculated dynamically and displayed during the checkout process.

          • If your purchase meets our minimum free-shipping promotion threshold, standard shipping fees will be waived automatically at checkout.

          1. Tracking Your Order

          • Customers can track their shipments in real-time by entering the tracking number on our website's Order Tracking page or directly through carrier platforms (e.g., 17TRACK, USPS, DHL, FedEx).

          • Please allow 48 to 72 hours for carrier tracking systems to update online after the dispatch confirmation is issued.

          1. Customs, Tariffs, and Import Duties

          • Packages shipped across international borders may be subject to import duties, local taxes, and clearance fees imposed by the destination country.

          • All such customs duties, tariffs, and associated fees are the sole responsibility of the customer. Shenzhen Dongxue Technology Co., Ltd. is not responsible for shipment delays caused by customs clearance procedures.

          1. Incorrect Address & Undeliverable Packages

          • Customers are responsible for providing complete, accurate shipping information, including apartment/suite numbers, postal codes, and reachable phone numbers.

          • If a package is returned to our facility due to an incomplete or incorrect address provided by the customer, or failure to collect the package from the local post office, additional re-shipping charges may apply.

          1. Contact Information

          • Corporate Operator: Shenzhen Dongxue Technology Co., Ltd.

          • Address: Room 702, No. 16, Lane 7, Daguangkan Village, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen, China

          • Email: service@olzobd.com

          • Phone: +86 13923476105